SH604 - Airport Crisis Management

SH604 - Airport Crisis Management

Objectives

General objective:

After completing this module, the student will be able to :
- Know how to react to a crisis linked to a major event involving stakeholders in the airport community
- Draw a communication strategy to be developed in the management of airport crisis.

Detailed objectives:

After completing this module, the student will be able to :
- describe the risk assessment system in airports
- describe how airlines deal with crisis at airports
- describe Collaborative Decision Making (CDM) organisations and explain the role of CDM in crisis management
- Identify major involved parties in crisis management and implement a crisis organization
- analyse and apply a Crisis Communication Plan

Position in the programme

After MSAM_OP605 “Airport operation and quality of service”

Hours

  • Lectures : 27.5
  • Labs work : 1.5

Form of assessment

Total assessment hours: 0.5

This course is part of the programme

In brief

ECTS credits : cf Teaching Unit

Number of hours 29.5

Teaching language
Anglais

Contact(s)

Nicolas DUTHILLEUL

Phone : 01 48 16 77 69

Email : nicolas.duthilleul @ adp.fr