EC6004E - Customer need and request analysis

EC6004E - Customer need and request analysis

Objectives

General objective:

The general objective of this course is to study how to help the client in the definition of his need in order to propose a relevant and differentiating offer.

Detailed objectives:

After completing this module, the student will be able to:
- Collect the totality of the needs
- Propose a technical and economic offer in line with the needs

Hours

  • Lectures : 4
This course is part of the programme

In brief

ECTS credits : cf Teaching Unit

Number of hours 7

Teaching language
Anglais

Contact(s)

Estelle MALAVOLTI

Phone : +33 5 62 17 41 28

Email : estelle.malavolti @ enac.fr