EC6004E - Customer need and request analysis

EC6004E - Customer need and request analysis

Objectifs

Objectif général :

The general objective of this course is to study how to help the client in the definition of his need in order to propose a relevant and differentiating offer.

Objectifs détaillés :

After completing this module, the student will be able to:
- Collect the totality of the needs
- Propose a technical and economic offer in line with the needs

Volume horaire (h)

  • Cours magistraux : 4
Ce cours fait partie de la formation

En bref

Crédits ECTS : Cf UE

Nombre d'heures 7

Langue d'enseignement
Anglais

Contact(s)

Estelle MALAVOLTI

Tél : +33 5 62 17 41 28

Email : estelle.malavolti @ enac.fr