SH601 - Human resources management in airports

SH601 - Human resources management in airports

Objectifs

Objectif général :

After completing this module, the student will be able to :
• apply current trends of Human Resource Management (HRM) and the airports environment specificities from the point of view of the Manager and the candidate,
• adapt the leader and manager’s role as well as the main keys for successful team management activities (effective communication, motivation, decision making, conflicts resolution, team building) to an airport cross cultural environment

Objectifs détaillés :

After completing this module, the student will be able to :
• identify the different career prospects on an airport,
• use methods of effective people management (recruitment and selection, performance evaluation, talent management),
• explain the relation between “Social actors” and their impact on Air Transport System,
• prepare oneself to the process of integration in professional life according to geographical and cultural variations,
• apply the manager’s qualities expected from team members
• communicate in an adapted manner to manage people in an efficient way,
• to adopt the required management style taking into account the expectations of the future team members having a different culture,
• explain the business culture of others (EU, USA, Asia, Africa),
• solve communication misunderstanding, manage conflicts as well as create team building situations in a cross-cultural context.

Place dans le cursus

Early January

Volume horaire (h)

  • Cours magistraux : 30

Examens

Nombre total d'heures d’évaluation : 3

Ce cours fait partie de la formation

En bref

Crédits ECTS : Cf UE

Nombre d'heures 33

Langue d'enseignement
Anglais

Contact(s)

Nicolas LAMBALLE

Tél : +33 5 62 17 45 31

Email : nicolas.lamballe @ enac.fr

Sylvie PANIAGUA

Tél : 0562174381

Email : sylvie.paniagua @ enac.fr

Marc RAYNAL